777jan Privacy Policy — Your information is safe with us

Welcome to 777jan. This Privacy Policy This explains how we collect your personal information, why we collect it, how we use it, and how we keep it secure. By using our platform, you agree to this policy.

This privacy policy applies to all 777jan services, mobile apps, the website, and customer support channels. We believe that Transparency and Trust The foundation of a healthy user-platform relationship. That is why we hide nothing — everything you need to know about your data is clearly set out on this page.

777jan is an online gaming platform operating for players in Bangladesh. The data we collect is used primarily for account management, identity verification, financial transaction processing, and customer support. We never sell your personal information to advertising companies or third parties under any circumstances.

777jan collects only the information necessary to provide our services. The types of data we collect are listed below:

a) Information provided at registration:

• Full name and date of birth (for age verification)
• Email Address and Mobile Number
• Residential address and country
• Preferred currency and language

b) For identity verification (KYC):

• Copy of National ID (NID), passport, or driving license
• Recent utility bill or bank statement (for address verification)
• Selfie photo (for identity verification)

c) Financial information:

• Mobile banking number (Mobile Banking, Nagad, Rocket)
• Crypto wallet address (where applicable)
• Deposit and withdrawal history

d) Automatically collected information:

• IP Address and Device Type
• Browser Information & Operating System
• Activity logs and session data on the platform
• Information collected from cookies and tracking technologies

777jan uses your personal information for the purposes listed below. We never use your data beyond these boundaries without your consent:

• Account Management: To manage registration, login, password recovery, and overall account security.
• Identity Verification: To prevent fraud and ensure compliance with KYC regulations.
• Financial Transactions: To process deposits, handle withdrawals, and issue bonuses.
• Customer Support: To resolve your issues and answer your questions.
• Security Monitoring: To identify and prevent fraud, money laundering, and other forms of abuse.
• Service Improvement: To improve platform functionality and enhance the user experience.
• Legal Obligations: To comply with requests from relevant authorities.
• Age Verification: To prevent access by minors.

777jan never sells your information to third parties for marketing purposes. However, limited data may be shared with trusted partners — such as payment processors or identity verification services — to keep the platform running.

777jan may share your personal information with third parties only in the following limited circumstances:

• Payment Processors: Minimum required information is shared with the relevant payment provider to process Mobile Banking, Nagad, Rocket, and USDT transactions.
• KYC Verification Services: Data may be shared with certified third-party verification services to confirm your identity.
• Law Enforcement Agencies: Information may be disclosed to relevant authorities in response to a court order or legal obligation.
• Anti-Fraud System: Limited data may be shared with industry-standard anti-fraud networks to detect and prevent fraud and money laundering.
• Game Software Providers: Licensed gaming software providers only receive technical data necessary to operate the games.

All of our third-party partners operate under strict data protection agreements. They may use your information only for specified purposes and are not permitted to share it elsewhere.

777jan has implemented industry-leading technical and administrative measures to protect your data. Our security infrastructure includes:

• 256-bit SSL/TLS Encryption: All communications on the website and app are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Server-level attack prevention.
• Encrypted Database: All stored data is kept encrypted at all times.
• Regular Security Audits: Our systems are regularly audited by independent third-party security experts.
• Restricted Staff Access: Only authorized personnel can access the data they need.
• Data Backup: Secure, encrypted backups are created on a regular basis.

Please note that no system on the internet is 100% impenetrable. We strongly recommend using a strong password, changing it regularly, and never sharing your account credentials with anyone.

777jan uses cookies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Essential for core platform functionality, such as maintaining login sessions. These cookies cannot be disabled.
• Functional Cookies: To remember your preferred language, theme, or other settings. These can be disabled.
• Analytics Cookies: Used to understand how users interact with the platform and to improve our services. These can be disabled.
• Security Cookies: Used to detect and prevent fraudulent activity.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

Under 777jan's privacy policy, you have the following rights:

To exercise these rights, please contact our support team. We typically respond to requests within 30 business days. Please note that certain information may not be deletable before a specified period due to legal obligations.

777jan does not retain your data longer than necessary. We follow the policies below regarding data storage:

• Active Account: All necessary information is retained for as long as your account remains active.
• Closed Accounts: After account closure, records may be retained for up to 5–7 years as required by legal obligations.
• Financial Transaction Records: 7 years, in accordance with banking and anti-money laundering regulations.
• KYC Documents: Retained in accordance with regulatory authority guidelines.
• Marketing Data: Deleted immediately upon withdrawal of consent.
• Cookies and session data: Automatically deleted within 30 days to 1 year.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be used to identify you.

777jan strictly prohibits providing services to anyone under 18. We do not knowingly collect personal information from minors. Age verification is mandatory at registration.

If we become aware that a minor's information has entered our system, that account and all associated data will be deleted immediately.

777jan may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or via an in-platform notification. Continued use of the platform after any changes indicates your acceptance of the updated policy.

If you have any questions or concerns about our Privacy Policy, please contact us:

• Email: [email protected]
• Support Page: FAQ Page View
• Response Time: Usually within 24–48 hours

We take every privacy-related request seriously and aim to respond as quickly as possible.